Privacy policy

Privacy Policy

Effective Date: July 17, 2025

At Gheenut, we value your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website www.gheenut.com.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.

  • Order Information: Products you view or purchase, cart contents, preferences.

  • Payment Information: Processed securely through third-party gateways (e.g., Shopify Payments). We do not store card information.

  • Device Information: IP address, browser type, time zone, referring URLs, and cookies.

  • Usage Data: Pages visited, time spent on site, links clicked — collected through tools like Meta Pixel and Google Analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about orders, support, or promotions.

  • Improve our website and shopping experience.

  • Show you relevant ads and offers through platforms like Facebook, Instagram (Meta), and Google.

  • Analyze website traffic and customer behavior.

3. Third-Party Tools & Advertising

We use the following tools to run advertising and analytics:

  • Meta Pixel (Facebook/Instagram): Tracks visits and actions on our site so we can show personalized ads.

  • Google Ads & Analytics: Help us understand how visitors interact with our site and serve relevant ads.

These tools may collect data such as:

  • Pages viewed

  • Products added to cart

  • Purchase events

  • Device/browser info

This data is shared with Meta and Google only for marketing and analytics purposes, and according to their privacy policies.

You can manage or opt out of personalized ads through your browser or ad settings:
Facebook Ad Preferences
Google Ad Settings

4. Cookies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences.

  • Improve website speed and functionality.

  • Collect analytics data and deliver personalized ads.

You can control or disable cookies in your browser settings.

5. Your Rights

You have the right to:

  • Access or request deletion of your personal data.

  • Correct or update your information.

  • Opt-out of marketing communications.

  • Withdraw consent for tracking.

To request any of the above, email us at gheenuthelp@gmail.com.

6. Data Retention

We retain your personal information only as long as needed for order fulfillment, record-keeping, or as required by law.

7. Shopify Platform

Our store is hosted on Shopify, which securely stores your data and provides built-in compliance tools.
Learn more at Shopify Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns, please contact:

Email: gheenuthelp@gmail.com
Phone/WhatsApp: +92 319 9966491